❓ FAQ
1. Are you the manufacturer or trading company?
We are a professional enterprise engaged in the research, development, and sales of optical equipment including rangefinders, binoculars, night vision, and hunting cameras, with a large annual production capacity.
2. Do you have any certificates for your products?
Yes, our operations follow ISO 9001 standards. All our products have passed CE, RoHS, and FCC verification. We also hold patents for several of our unique designs.
3. What is the lead time for orders?
Lead times depend on order quantity and the season. Generally, small quantities can be shipped within 7 days. For large bulk orders, please contact us for a specific timeline.
4. What are the available payment and shipping methods?
We accept T/T, Money Gram, and Western Union. Shipping is typically handled via express couriers such as DHL, FedEx, and UPS for fast and reliable delivery.
5. How long is the warranty period?
Most of our professional optical products come with an 18-month warranty policy to ensure long-term reliability for our customers.
6. Do you support customization (OEM/ODM)?
Yes, we provide OEM and ODM services based on the order quantity and specific project requirements.
Vuelo Camera
